FAQ
Q: How long does it usually take to ship?
A: We would ship in 24 hours on weekdays.3-7 workdays by logistic company. Using Fedex or UPS.
Q: What is the delivery range?
A: Shipped to the continental United States. Alaska, Hawaii and islands are not supported.
Q: How can I do when lack of parts?
A: Contacts by Aliexpress, We would delivery again.
Q: Why the scooter not running once i started?
A: Our scooter Programed with [Non-Zero Start]:For safety reasons, the electric scooter starts in non-zero gear, please push the escooter While starting. If you need to cancel, it could be set in smart phone APP.
Q:How to link APP:
A: Scan the QR code on the front of the electric scooters, after the electric scooter is turned on, open this APP, search and link your scooter.When succeed, the electric scooter will buzzing once.
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!!!Please note that due to differences in measurement, and data measurement will be affected by many aspects, such as: weight, road conditions, weather, etc., there will be slight errors in product data,your kind understanding will be much appreciated.